QIC Learning Resources

QICLearn is the digital learning arm of QIC.

Variation in Practice – An in-flight experience™

Individual purchase


(including postage)

plus VAT


Variation in practice: An in-flight experience™ is a game that’s fun and interactive. It gives teams a meaningful experience of measurement and improvement concepts. Through a series of ‘in-flight’ challenges participants learn how to detect and understand the variation in services that they and their patient’s often experience. They then engage in the design thinking required of successful service improvers.

It’s an energising learning experience that provides an excellent basis for developing improvement skills. Variation in practice: An in-flight experience™ provides facilitators with a way to explore measurement for improvement, small tests of change and ideas generation within the playful framework of a game. To date over 500 participants from a range of organisations have played the Variation in practice game.

When you purchase the game we provide access to all the facilitation materials you need. This includes participant instruction sheets, a facilitator handbook and presentation slide-deck, all made accessible via the QIClearn™ online learning space. Variation in Practice is optimised as a one-hour session but can also be used as the framework for a half-day or full-day learning experience. Find out how QIClearn™ can design a bespoke Variation in practice: An in-flight experience™ workshop for your organisation.
creative commons logoVariation in Practice: An in-flight experience ™ by Nicola Davey is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
To download our free resource “Variation in Practice: An inflight experience™” by Nicola Davey (PDF 339Kb) add your email address to access the document, or click here to purchase a full set of instructions, with the kit required to master the game.

Variation in Practice Download

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Q Cards

Change your conversation

Q cards contain simple, but powerful questions that help you change your conversations, unleashing the power of new ideas, and generating better outcomes.

QIC think we’re are pretty good at coaching, we like to think we can pass on some of our knowledge, which is why we have created Q cards. Use them in your meetings, when you need to pause, think differently or just challenge what you are saying.

Q cards cost £20 including postage and VAT

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